Frequently asked questions
Do you offer cash on delivery?
Yes. Cash on delivery is available nationwide across Pakistan. Advance delivery charges are required to confirm your order, and are waived on orders above Rs.3,500.
How is my order packaged?
Every piece ships in our signature box, ready to gift or keep.
Is each piece inspected before it ships?
Yes, every piece is inspected by hand before it leaves us.
How do I care for my jewellery?
Wipe it clean with a soft cloth and store it away from moisture to keep it looking new.
How can I contact Herz jewellery?
We're easiest to reach on Instagram, Facebook or TikTok. Links are in the footer of every page.